AI Rudder is Officially
a WhatsApp Business Solutions Partner

Unlock the full potential of WhatsApp Business with enterprise-grade conversational AI. Automate engagement, enhance customer experience, and drive real business results.

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Scale Smarter, Serve Faster, Grow Stronger
with Conversational AI

Transform every customer interaction into measurable business impact, powered by AI Rudder’s next-generation contact center automation.

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Enterprises

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Build, Train, and Scale
Enterprise AI Agents - All in One Platform

BotLab simplifies the entire AI agent lifecycle - from idea to intelligent conversation - with an intuitive low-code platform built for enterprises.

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Our Valuable
Clients

Our Products

Wide selection of tools to supercharge your impact.

AI Voice Agent

Transform customer calls with intelligent, natural-sounding conversations that deliver speed, consistency, and superior user experiences - powered by advanced voice AI.

AI Chat Agent

Engage customers instantly across every digital channel with smart, context-aware automation designed to enhance satisfaction and reduce response time.

BotLab

Build, deploy, and optimize AI agents with no-code tools and performance analytics, enabling teams to innovate faster and operate with full visibility.

Omnichannel

Unify customer communication across voice, chat, email, and social for one seamless experience, ensuring every interaction is connected and consistent.

AI Contact Center

Empower your contact center with AI-driven automation, analytics, and real-time agent assistance, improving operational efficiency and customer experience at scale.

Covering Multiple Industries

Automate multiple use cases

Loan collection

Pre-due reminders

Transaction verification

KYC & Info Check

Telemarketing

Quality Assurance

Loan application updates

Lead generation

Customer Service

Omnichannel Engagement

Balance Inquiry

Fraud & Risk Notification

Why Choose Us?

Indonesia

Philippines

Vietnam

Pakistan

India

Malaysia

Thailand

Singapore

Sri Lanka

Japan

Our Trusted
Partners

Built for Global Security and Compliance

AI Rudder's infrastructure meets leading international standards, including SOC 2, ISO 27001, GDPR, PDPA, IMDA, and CSA, ensuring full compliance and continuous protection.

End-to-end encryption
Strict access controls
Regular audits and monitoring

Case Study

Kredivo

Fintech | Indonesia. Philippines. Vietnam. Thailand | Regional Fintech Leader | 11M+ Customers

AI Voice Agent AI Contact Center OmniChannel

Enhancing Credit Operations Efficiency

They adopted AI Rudder's automation for multichannel collection to improve reach and reduce agent costs.

80%

Cost saving

200%

higher conversion vs SMS-only

Improved customer response tracking

Optimized multichannel follow-up

Adira Finance

Multi-Finance | Indonesia | 24K+ Employees | 3.7M+ Customers

AI Chat Agent Collection AI Voice Agent

Optimizing Collection Efficiency

They applied AI bots to automate collections, reduce costs, and stabilize payment performance.

Consistent compliance across all collection steps

Increased payment rates

Constant performance

Automated procedure

Ambank

Banking | Malaysia | 10K+ Employees | 3M+ Customers

Telemarketing AI Voice Agent Collection AI Voice Agent Malay English

Transforming Telemarketing & Customer Outreach with Voice AI

AmBank modernized its outbound customer engagement by introducing Voice AI automation. The system now handles high-volume tasks such as lead qualification, inquiry filtering, and routine follow-ups, while human agents focus on complex conversations. The Voice AI solution integrates smoothly with AmBank’s existing workflow, supports multilingual outreach, and strengthens their move toward conversational banking.

Bank Neo Commerce (BNC)

Banking & Financial Services | Indonesia | 3.2M+ Customers

collection telemarketing ai contact center

Scaling Collection Efficiency & Customer Outreach with AI

Bank Neo Commerce scaled collections using AI Rudder’s Interaction Robot, IVR, and PDS, enabling tailored scripts, automated flows, and multichannel follow-up, improving efficiency, reducing labor needs, and enhancing repayment performance during rapid growth.

80%+

Labor Cost Savings

100%

Delay-Contact Resolution

5–10%

Repayment Improvement

Increased

Customer Experience

Megacable

Telecommunications | Mexico | 30,000+ Employees | 4M+ Subscribers

Telemarketing Telemarketing AI Voice Agent

Scaling Broadband Plan Upgrades with AI Automation

Megacable transformed plan upgrade campaigns using AI Voice Agent, automating 50,000+ daily calls with same-day script updates and real-time metrics, replacing costly manual dialing with a high-efficiency telemarketing engine.

100%

Database Coverage

-70%

Operational Costs

50K+

Daily Calls

Conversion ROI

KPK (Corruption Eradication Commission)

Government Agency | Indonesia | Anti-Corruption Enforcement

Inbound Citizen Reporting

Improving Public Inquiry Management with AI Automation

KPK deployed AI Rudder’s Inbound LLM AI Voice Agent to automate caller screening, clarify jurisdiction, and route only relevant cases to agents, cutting wasted time and enabling staff to focus on high-priority corruption cases.

≤70%

Unnecessary Calls Screened

100%

Real-Time Agent Transfer

High-volume Handling Simultaneous Inbound Calls

Agent Efficiency Focus on High-Priority Cases

Fortune Southeast Asia 500 Bank

Banking | Indonesia | 30K+ Employees | 35M+ Customers

Collection AI Voice Agent Telemarketing AI Voice Agent

Digital Transformation in Collection

They partnered with AI Rudder to digitalize collection operations using localized AI robots integrated with their environment.

70%

Agent cost savings

10%

Agent involvement in robot calls

+5-10%

Repayment rate

Improved customer experience

Global Logistics Company

Logistics | Global eCommerce Logistic Leader | >200 countries

COD AI Voice Agent Telemarketing AI Voice Agent

Enhancing Logistics Delivery Service Efficient

They uses AI Voice Agent in two scenarios, one is checking abnormal express before deliverying. This helps customers reduce manual delivery volume. The other is cleaning lead. AI will screen willing users and provide them to sales to follow up.

40%

Efficiency improvement

50%

Manual follow-up reduced

10k+

More talked calls

Shorten leads following time from 2 days to 5 hours

Julo

Fintech | Indonesia | 3.2M+ Customers

AI Contact Center Collection AI Voice Agent

Scaling collection and Telemarketing Productivity

They improved call efficiency and conversion using AI predictive dialers for outbound campaigns.

100%

QA Coverage

T+7 → T+1 Coaching

3-4×

Faster Reviews

10-20%

Fewer Complaints

News & Articles

Insights, stories, and perspectives shaping the future of customer experience.

Banner for What Should a Telco Look for in Voice AI, showing a Bahasa Indonesia billing reminder call

See All

Find Out How We Fit Into Your Business

Get a product demonstration & discuss your needs with us.

AI Rudder is Officially
a WhatsApp Business Solutions Partner

Scale Smarter, Serve Faster, Grow Stronger
with Conversational AI

Build, Train, and Scale
Enterprise AI Agents - All in One Platform

Our Valuable
Clients

Our Products

AI Voice Agent

AI Chat Agent

BotLab

Omnichannel

AI Contact Center

Covering Multiple Industries

Automate multiple use cases

Automate multiple use cases

Automate multiple use cases

Automate multiple use cases

Automate multiple use cases

Automate multiple use cases

Why Choose Us?

Our Trusted
Partners

Built for Global Security and Compliance

Case Study

Enhancing Credit Operations Efficiency

Optimizing Collection Efficiency

Transforming Telemarketing & Customer Outreach with Voice AI

Scaling Collection Efficiency & Customer Outreach with AI

Scaling Broadband Plan Upgrades with AI Automation

Improving Public Inquiry Management with AI Automation

Digital Transformation in Collection

Enhancing Logistics Delivery Service Efficient

Scaling collection and Telemarketing Productivity

News & Articles

What Should a Telco Look for in Voice AI?

How Thai Banks Automate Fraud Alert Calls With AI

What Drives the Cost of Voice AI for Banks?

Find Out How We Fit Into Your Business

AI Rudder is Officially a WhatsApp Business Solutions Partner

Scale Smarter, Serve Faster, Grow Stronger with Conversational AI

Build, Train, and Scale Enterprise AI Agents - All in One Platform

Our Valuable Clients

Our Products

AI Voice Agent

AI Chat Agent

BotLab

Omnichannel

AI Contact Center

Covering Multiple Industries

Automate multiple use cases

Automate multiple use cases

Automate multiple use cases

Automate multiple use cases

Automate multiple use cases

Automate multiple use cases

Why Choose Us?

Our Trusted Partners

Built for Global Security and Compliance

Case Study

Enhancing Credit Operations Efficiency

Optimizing Collection Efficiency

Transforming Telemarketing & Customer Outreach with Voice AI

Scaling Collection Efficiency & Customer Outreach with AI

Scaling Broadband Plan Upgrades with AI Automation

Improving Public Inquiry Management with AI Automation

Digital Transformation in Collection

Enhancing Logistics Delivery Service Efficient

Scaling collection and Telemarketing Productivity

What Should a Telco Look for in Voice AI?

How Thai Banks Automate Fraud Alert Calls With AI

What Drives the Cost of Voice AI for Banks?

Find Out How We Fit Into Your Business

AI Rudder is Officially
a WhatsApp Business Solutions Partner

Scale Smarter, Serve Faster, Grow Stronger
with Conversational AI

Build, Train, and Scale
Enterprise AI Agents - All in One Platform

Our Valuable
Clients

Our Trusted
Partners