Singapore’s leading AI-Powered Voice Assistant
Increase the scale, speed and quality of your customer experience with our human-like AI voice assistant.
Voice AI technology increases business efficiency and profitability
Accurate data collection
Automatically record calls and transform call data into actionable insights to improve your customer experience.
Harness the power of AI to scale customer engagement and optimise communication to win more business.
Automate repetitive task, reduce operation cost and augment agents with AI voice assistants to maximise profits.
Better than an AI Chatbot
Our AI-Powered Voice Assistants are significantly better than standard AI Chatbots. Equipped with an Automatic Speech Recognition (ASR) and Natural Language Understanding (NLU), it’s capable of lightning-fast conversation processing, whilst interpreting customer intent and communicating at a near-human intelligence level.
Our technology allows your business to automate a large volume of tasks consistently without having to increase your staffing costs. A harmonious AI and human collaboration, resulting in an efficient and seamless customer experience to give your business a distinct competitive advantage.
Human-like Conversational AI experience
AI Rudder provides a human-like conversational AI experience like none other. Our technology has made such drastic advancements that it can be aware of conversational context and understand user intent in real-time - a distinct edge for customer service businesses.
In fact, customers often don’t realise they are talking to an AI, with the assumption that they are talking to a real person instead.
Ready to deploy conversational AI solution
Finding the right chatbot solution can be time-consuming and difficult to implement. However, our conversational AI chatbot will offer you the perfect out-of-the-box solution, ready to deploy quickly. This is made possible due to the high degree of configurability of our platform and in-depth understanding of customer engagement and conversational patterns .
Our user experience and conversational design are drastically superior, while also delivering personalised and insightful customer engagement - all with natural dialogue flow that provides rich and relevant experience.
The smarter alternative to AI Chatbots in Singapore
AI chatbots were once considered the pinnacle of customer service assistants, with the ability to resolve problems while reducing reliance on the customer support team. However, the lack of voice conversation capability is a huge drawback that causes frustration for customers.
That is where our conversation AI comes in. Our intelligent voice robots can converse with customers and deliver personalised information with near human-like accuracy - while also offering quantitative feedback and analysis to ensure ongoing performance management and optimisation. Greater operational efficiency and output at a fraction of the cost.
Supercharge your customer service efforts with voice AI
Our cutting-edge conversational AI allows your business to engage with customers via channels they prefer for immediate responses and proactive engagement. The shift away from in-person interaction with contactless pickup, remote work, remote access to service and mobile streaming has increased expectations for highly effective, always-on, omnichannel access to customer service. Empower your e-commerce with the latest customer service technology on the market and watch customer satisfaction soar.
Omni-channel 24/7 customer service support solution
AI Rudder’s customer service voice AI solution is the perfect tool to resolve customer issues through messaging apps or websites. With our conversational AI technology, you can quickly resolve questions, provide support to multiple customers at once, and help customers 24/7—all without any human intervention and with multi language support.
Our technology also provides consistent support across channels and resolves customers problems faster by delivering automated responses on any chat platform - allowing your agents to focus on handling higher priority conversations by automating simple ones using our AI chatbot at near-human accuracy.
Ultra high performance voice-based AI solutions for call centres in Singapore
Talk to us today about how our voice-based AI call centre solutions will improve the NPS of your customer service while reducing call handling times with success and understanding rates of about near 100%. Our AI solutions have the ability to identify caller intent to adjust and review processes, deliver calls to the right queues or agents, eliminate timeout for processes that can be automated and automate customer data collection before the call is delivered to an agent. Our intuitive interface also allows you to configure call workflows with total autonomy in real-time.
E-Commerce ready Voice AI
AI Rudder lets e-commerce brands implement virtual assistants to build winning relationships with their customers. They can comprehend a multitude of scenarios and identify human sentiment and engage in personalised, human-like conversation. They listen to the shopper to understand, add value and enhance customer experience with amplified intelligence derived out of data.
Our cognitive voice AI will greatly help your e-commerce business deliver more customer delight, improve average order value and boost overall sales revenue. Embrace the future of brand-consumer communication for e-commerce today.
Enterprise-grade Voice AI
Our enterprise-ready voice assistants utilise Machine Learning for custom scenarios and a wide range of jobs. In addition, Machine Learning allows our voice agents to analyse usage patterns and personal preferences for a more human-like experience. The compound learning ability of our voice assistants, made possible by the latest in natural-language-understanding (NLU), makes it extremely versatile and nearly indistinguishable from human counterparts in numerous business applications.
In essence, touch screens replaced buttons in cars and as AI voice technology became a bigger part of our daily lives, voice assistants will replace those touch screens in the coming decade.
Have an enterprise-ready AI Voice assistant at your fingertips
AI Rudder’s AI voice assistants reduce the need for manual tasks, vastly increasing business efficiency and profitability
Cutting-edge voice technology
AI-Powered Voice solutions such as AI dialogue management, text to speech, automated speech recognition, and more...
Reduced Operating Cost
Increase the scale, speed and quality of your customer experience while reducing your operating cost. Only pay for the minutes you consume.
Only pay for what you use
No training cost
No fixed charges
No additional labour cost
Human-like AI Voice assistants for eCommerce, Insurance, Banking and Financial Services.
Use AI-powered voice assistants to supercharge your customer experience in the eCommerce industry. Improve agent performance, automate your call center and scale your business.
Use AI-powered voice assistants to supercharge your customer experience in the financial services industry. Improve agent performance, automate your call center and scale your business.
Hear from our happy clients…
“AI Rudder lets us know their new features quickly. For instance, they upgraded our voice AI to address customers differently by their gender. This added more human touch and is very helpful in opening the conversation.”
Danafix, Igor Tolstov, Head of collection
“A large proportion of B2C communication is repetitive — you ask/answer common questions, confirm info, remind people to do things… AI Rudder’s voice AI takes all these off the shoulder of our staff. Bravo!“
Finvolution, Michael Li, Country Manager
“The voice AI transforms our interaction with customers. By calling them in a large scale at the same time, we gain incredible insights to improve our strategy. The voice AI also give a good customer experience.”
Frequently Asked Questions
Voice AI are thinking machines that are built to understand how people speak and write, unlike chatbots. Conversational AI is heavily involved with voice, which leads to customers being able to switch topics by calling or asking questions when they need to. Learn more about the differences.
AI Rudder incorporates the aspect of technology and voice communications to build sustainable connections between businesses and their customers. We have also developed a voice assistant that has been integrated with AI. This technology understands a wide array of human voices, including dialects, slang, and the many types of formal and informal languages. The combination of knowledge and experience in developing voice AI in the global market, high-end banking and financial, fintech and e-commerce companies will significantly improve the scale, speed and quality of customer interactions and perform repetitive tasks. Read one of the blogs we wrote for more information on Voice AI.
Conversational AI has been garnering a lot of attention recently. It has subsequently been able to create a human-like experience and is far more competent than its predecessor. Conversational AI allows consumers to experience a human-like conversational sensation rather than robotic and rigid interactions while also maintaining positive engagements with customers all across your channels.
Businesses across a range of different industries such as banking, financial services, and insurance (BFSI), fintech, e-commerce and more are adopting Voice AI to solve their B2C communications challenges. They have integrated Voice AI into their operations to automate services such as customer verification (KYC), quality assurance, telemarketing, lead qualification calls, loan collection and repayment reminder calls.
AI-powered voice assistants drastically enhanced customer satisfaction due to its 24/7 customer service system availability. This will simplify loads of data entries and optimie company costs.
Our experienced team has been able to implement Voice AI software in just about 24 weeks for small projects and 2 months for more complex operations. This alongside their extreme flexibility allows an easy scale up or down with a pay-as-you-go subscription. You will only be charged for incoming calls and no calls or charges will be incurred.
Early adopters of Voice AI include companies from fast-growing industries such as BFSI, fintech, e-commerce, as well as transport and logistics because of the sheer volume of customer interactions they have to manage.
The short answer is no: Voice AI creates more meaningful opportunities for humans. Voice AI is seen as the most recent innovation that can reduce costs while providing tools and abilities that are useful to your business. Read more on why robots cannot replace human agents.
AI Rudder voice assistants understand and speak languages including; Bahasa, Mandarin, Thai, Hindi, Tamil, Filipino, Vietnamese, and English with regional accents. They can also automatically switch between multiple languages for better customer engagement, so your customer will always be able to communicate their needs and feel right at home.
Natural Language Understanding (NLU) is capable of processing human conversations. Communicating with near-human intelligence levels, both in receiving intent and giving back appropriate responses.