Loan Collection Made Effortless
Forget inefficient payment reminder calls. Let voice AI do it for you.
Why Voice AI For Loan Collection
Securing money owed from your customers is serious business. Instead of wearing out your agents with repetitive repayment calls, voice AI loan collection agents can take care of it all automatically, combining machine efficiency with a human-like touch.
Accurate data collection and analysis
Automatically record calls and transform call data into actionable insights to improve your customer experience.
Transform your customer experience
Harness the power of AI to scale customer engagement and optimise communication to win more business.
Supercharged efficiency and profitability
Automate repetitive tasks, reduce operation cost and augment agents with AI voice assistants to maximise profits.
Here's How It Works
1
Voice AI Agent Calls At A Large Scale
The AI agent will target thousands of your ideal prospects at once to deliver loan information (e.g. date, amount, payment methods etc), answer customer inquiries and get repayment details.
2
Analyze Data Automatically
The AI agent will automatically analyze and transcribe what is said during the call and input the data accordingly. It will then bucket the customer into different 'stages' such as Willing To Pay, Paid Already, Need Follow Up, Unwilling To Pay or Deny Borrowing.
3
AI Passes On To Human Agents
While voice AI takes care of all the repetitive tasks, human agents will only need to talk to the most difficult customers (e.g. those that deny borrowing) that require a more thorough conversation, saving everyone's time.
