Logistics & Supply Chain

Smoother processes, more satisfied customers

Rising global demand for goods, combined with tighter freight restrictions, limited capacity and economic uncertainty, means maximising the reliability and efficiency of your supply chain is more important than ever.

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Whether for automating communication, enhancing customer service or streamline operations, voice AI can be used to reduce supply chain risks, support your human agents and minimise costs.

This is especially helpful in times of manpower crunch, or as fleets expand to meet growing demand.

For instance, in last-mile fulfilment, voice AI can be deployed to answer repetitive customer queries, track deliveries in real-time, amend orders or reschedule a delivery, avoiding stressful moments of uncertainty for everyone. It can also monitor service quality by contacting all customers for feedback post-delivery without adding this burden to human agents.

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Logistics and supply chain automations

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“A large proportion of B2C communication is repetitive — you ask/answer common questions, confirm info, remind people to do things… AI Rudder’s voice AI takes all these off the shoulder of our staff. Bravo!"

Finvolution, Michael Li, Country Manager

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“AI Rudder lets us know their new features quickly. For instance, they upgraded our voice AI to address customers differently by their gender. This added more human touch and is very helpful in opening the conversation.”

Danafix, Igor Tolstov, Head of collection

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“The voice AI transforms our interaction with customers. By calling them in a large scale at the same time, we gain incredible insights to improve our strategy. The voice AI also give a good customer experience.”


Solutions for Logistics & Supply Chain


WeCall AI Assistants

Serve more customers across multiple channels more efficiently, without compromising quality. Now you’re talking.


WeScribe Quality Assurance

Improve the quality of your calls, agents and insights at scale by capturing, analysing and optimising every single interaction.

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WeGrow Chatbot Solution

Improve your customer engagement and keep your customer support going around the clock in your customer’s language.