Loan Reminders
Let AI Rudder handle your reminder calls. Our AI agents deliver timely, personalized messages to borrowers, improving on-time repayments while freeing your team from repetitive follow-ups.
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INDUSTRY
BANKING & FINANCE
Reimagine Customer Engagement in Finance with AI
Automate routine tasks, improve response times, and deliver seamless banking experiences , all powered by AI.
Get a DemoAI Rudder's 5-Year Impact on Banking Engagement
750 Million
Total Call Handle by AI
68K+ Hours
Conversations Handled by AI
18.4 Million
Customers Reached
35% PTPs
Promises to Pay
How Our AI Transforms Banking & Finance Operations
65%
Agent cost saving
300%
Increase in call efficiency
80%
Distinctive reach rate/day
100%
Cover rate for payment reminder
Automate customer conversations, without losing the human touch.
AI Rudder Voicebot empowers banks and financial institutions to automate client interactions across customer service, collections, and onboarding with natural, human-like voice conversations. Deliver faster, more consistent experiences at scale, while maintaining compliance, trust, and data security.
- Engage customers with natural, empathetic voice interactions available 24/7
- Automate high-volume workflows such as loan reminders, payment collections, account verification, and balance inquiries
- Ensure regulatory compliance with enterprise-grade data governance, encryption, and monitoring controls
How We Strengthen Banking Collection Strategy Using AI Rudder Solution
Route borrowers based on intent, risk level, PTP probability, language, region automatically.
Automate digital conversations, without losing personalization.
AI Rudder Chatbot helps banks and financial institutions deliver instant, intelligent customer support across web, mobile, and messaging channels. Enhance engagement, reduce wait times, and streamline operations, all while keeping compliance, privacy, and brand trust intact.
- Engage customers with personalized, human-like chat experiences anytime, anywhere
- Automate high-volume interactions such as onboarding, FAQs, transaction checks, and complaint handling
- Ensure compliance and data protection with secure, enterprise-grade governance and audit-ready controls
Transform customer engagement, without compromising control
AI Rudder AI Contact Center (AICC) & Omnichannel unifies voice, chat, and digital channels into one intelligent platform powered by AI. Empower agents, automate routine tasks, and deliver seamless, personalized customer experiences, all with enterprise-grade compliance and security.
- Engage customers across voice and chat with consistent, human-like conversations
- Automate repetitive processes such as call routing, authentication, and post-call summaries
- Empower agents with real-time AI assistance, sentiment insights, and next-best-action recommendations
- Maintain full compliance and data privacy with secure, auditable AI workflows
Empower Your Enterprise to Build Its Own AI Agents
AI Rudder BotLab enables banks and financial institutions to design, train, and deploy AI agents for customer service, onboarding, lending, and collections, without writing a single line of code. Create agents that understand your processes, respect regulatory requirements, and deliver secure, personalized experiences at scale.
Explore BotLabSolving Wide Range of Use Cases
Collection
AI Rudder streamlines verification calls by automatically confirming customer identities and key details through secure, AI-driven interactions. Reduce wait times, cut manual effort, and keep your onboarding and transaction flows smooth and compliant.
Read MoreTelemarketing
AI Rudder runs large-scale outreach campaigns with consistent messaging, qualifying leads automatically and increasing conversion rates without adding headcount.
Read MoreCustomer Service
Provide 24/7, omni-channel support with AI Rudder. Our AI agents answer routine questions instantly, reduce wait times, and escalate nuanced issues to your team with full context, so every customer feels heard and helped.
Read MoreOther Use Cases
Quality Assurance
Omnichannel Engagement
Balance & Account Inquiry
Lead Qualification
KYC
Fraud & Risk Notification
Case Study
Ambank
Banking
|
Malaysia
|
10K+ Employees
|
3M+ Customers
Telemarketing Voicebot
Collection voicebots
Malay
English
Transforming Telemarketing & Customer Outreach with Voice AI
AmBank modernized its outbound customer engagement by introducing Voice AI automation. The system now handles high-volume tasks such as lead qualification, inquiry filtering, and routine follow-ups, while human agents focus on complex conversations. The Voice AI solution integrates smoothly with AmBank’s existing workflow, supports multilingual outreach, and strengthens their move toward conversational banking.
Bank Neo Commerce (BNC)
Banking & Financial Services
|
Indonesia
|
3.2M+ Customers
collection
telemarketing
ai contact center
Scaling Collection Efficiency & Customer Outreach with AI
Bank Neo Commerce scaled collections using AI Rudder’s Interaction Robot, IVR, and PDS, enabling tailored scripts, automated flows, and multichannel follow-up, improving efficiency, reducing labor needs, and enhancing repayment performance during rapid growth.
80%+
Labor Cost Savings
100%
Delay-Contact Resolution
5–10%
Repayment Improvement
Increased
Customer Experience
Fortune Southeast Asia 500 Bank
Banking
|
Indonesia
|
30K+ Employees
|
35M+ Customers
Collection voicebot
Telemarketing Voicebot
Digital Transformation in Collection
They partnered with AI Rudder to digitalize collection operations using localized AI robots integrated with their environment.
70%
Agent cost savings
10%
Agent involvement in robot calls
+5-10%
Repayment rate
Improved customer experience
Adira Finance
Multi-Finance
|
Indonesia
|
24K+ Employees
|
3.7M+ Customers
Chatbot
Collection voicebots
Optimizing Collection Efficiency
They applied AI bots to automate collections, reduce costs, and stabilize payment performance.
Consistent compliance across all collection steps
Increased payment rates
Constant performance
Automated procedure
A Singapore Digital Bank
Banking
|
Singapore
|
Leading digital bank
Telemarketing Voicebot
Telemarketing Chatbot
Enhancing Telesales Conversion Rates
A leading digital bank is seeking a more efficient way to engage its target audience, particularly tech-savvy customers, and boost product uptake.
30%
Higher Click-Through Rates
97%
Reach Rate
10%
Increase in Final Conversion
Digital Neobank in Philippines
Digital Banking
|
Philippines
|
1st & largest digital bank in the Philippines
|
>1M Customers
AI Contact Center QA
AI Contact Center Collab
Voicebot
Augmenting Agent Performance with Robot Collaboration
They uses AI Rudder robots in collaboration with their agents to focus on agent-centric tasks while letting the robots perform simple and common scenarios that require resolution.
<1s latency
Significantly responsive
70%
Distinct reach rate average
0.38%
Robot calls cases transferred to agents