Blog & News

We love everything tech and AI. Here you'll find a curated list of industry trends, expert insights, and deep dives into the tech behind AIs. We'll decode the technical stuff in the most non-technician friendly way so you'll always have a finger on the pulse.

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how to harness ai automation to optimise customer experience

How to Harness AI Automation to Optimise Customer Experience

When Covid-19 struck, it forced radical changes on businesses around…

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how to use voice ai to improve and scale quality assurance

How to Use Voice AI to Improve and Scale Quality Assurance

Anyone who manages a call centre knows how challenging it…

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reach and activate more leads with voice ai telemarketing

Reach and Activate More Leads with Voice AI Telemarketing

From credit card promotions to property deals, many businesses rely…

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how voice ai technologies are simplifying loan collection

How Voice AI Technologies are Simplifying Loan Collection

With pandemic-induced loan relief programs coming to an end, financial…

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call centre outsourcing vs conversational ai

Call Centre Outsourcing vs Conversational AI

Covid-19 has not only accelerated digital transformation around the world…

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3 industries using voice ai to supercharge cx

3 Industries Using Voice AI to Supercharge CX

With a projected market worth of $26.79 billion by 2025,…

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5 ways voice ai can support your call centre

5 Ways Voice AI Can Support Your Call Centre

As the pace of digital transformation continues to accelerate, the…

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voice ai the cx accelerator you can't afford to ignore

Voice AI: The CX Accelerator You Can’t Afford to Ignore

If the past few years have taught us anything, it’s…

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AI Rudder Executive Leadership

Series B: We’re betting big on Voice AI – and you should too

It has been an amazing run for AI Rudder, with…

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voice ai - the superior alternative to ivrs

Voice AI: The Superior Alternative to IVRs

If we go by books and films, you’d think poor…

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top 5 voice ai implementation challenges and how to overcome them

Top 5 Voice AI Implementation Challenges and How to Overcome Them

AI and automation have become widely popular in recent years,…

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quick guide to voice ai adoption for your business

Quick Guide to Voice AI Adoption for your Business

How people use the internet and interact with businesses have…

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the rise of voice ai adoption in a post pandemic world

The Rise of Voice AI Adoption in a Post-Pandemic World

“Siri, schedule an appointment with my dentist.” Talking into your…

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accelerating the financial services industry with voice ai

Accelerating the Financial Services Industry with Voice AI

“We are experiencing higher than normal call volume to our…

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5 ways voice ai is transforming the customer experience

5 Ways Voice AI is Transforming the Customer Experience

Think about the last thing you bought. Did you get…

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how ai powered voice assistants are changing the call centre landscape

How AI-powered Voice Assistants are Changing the Call Centre Landscape

Voice channels remain the primary way businesses and customers communicate…

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how businesses can build consumer trust with voice ai

How Businesses Can Build Consumer Trust with Voice AI

Customer experience is a crucial factor in building consumer trust….

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how conversational ai and voice assistants are transforming the enterprise

How Conversational AI and Voice Assistants are Transforming the Enterprise

Artificial intelligence (AI) relying on voice commands to receive and…

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how voice ai can change the course of the great resignation in call centres

How Voice AI Can Change the Course of the Great Resignation in Call Centres

It’s the topic on every employer’s mind: What can companies…

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should you implement conversational ai into your workforce

Should You Implement Conversational AI Into Your Workforce?

Having a human conversation with a machine has quietly moved…

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cto’s guide to voice ai automation

CTO’s Guide to Voice AI Automation

With the pandemic and its effects persisting indefinitely, more and…

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designer using a transparent digital tablet screen futuristic te

5 Conversational AI Trends and Predictions to Watch Out For in 2022

Ever since the young British polymath Alan Turing explored Artificial…

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the important role of voice ai in digital transformation

The Important Role of Voice AI in Digital Transformation

As Covid-19 continues to wage war on global economies, businesses…

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increase your call centre efficiency tenfold through voice ai

Increase Your Call Centre Efficiency Tenfold through Voice AI

Whether they’re in retail, financial services, internet services, or logistics,…

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can voice ai replace humans and their jobs

Can Voice AI Replace Humans and Their Jobs?

Call and contact centres are extremely expensive to operate. These…

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how does voice ai understand and handle languages and accents

How does Voice AI Understand and Handle Languages and Accents?

There are an estimated 6,500 languages spoken in the world…

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chatbots vs conversational ai

Chatbots vs Conversational AI: What’s The Difference?

Customer service and experience management used to be seen as…

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on premise vs cloud

On-Premise vs Cloud

Digital technologies are fundamentally changing how people and businesses work…

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how does voice ai achieve personalisation

How does Voice AI achieve Personalisation?

What would you do if someone owes you money… for…

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what is ai and why is it important

What is AI and Why is it Important?

A non-technical guide to AI for businesses

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can ai talk like a human

Can AI Talk Like a Human?

We pull back the curtains on how we build human-like voice capabilities at AI Rudder in four easy steps.

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