Blog & News
We love everything tech and AI. Here you'll find a curated list of industry trends, expert insights, and deep dives into the tech behind AIs. We'll decode the technical stuff in the most non-technician friendly way so you'll always have a finger on the pulse.
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How to Harness AI Automation to Optimise Customer Experience
When Covid-19 struck, it forced radical changes on businesses around…
How to Use Voice AI to Improve and Scale Quality Assurance
Anyone who manages a call centre knows how challenging it…
Reach and Activate More Leads with Voice AI Telemarketing
From credit card promotions to property deals, many businesses rely…
How Voice AI Technologies are Simplifying Loan Collection
With pandemic-induced loan relief programs coming to an end, financial…
Call Centre Outsourcing vs Conversational AI
Covid-19 has not only accelerated digital transformation around the world…
3 Industries Using Voice AI to Supercharge CX
With a projected market worth of $26.79 billion by 2025,…
5 Ways Voice AI Can Support Your Call Centre
As the pace of digital transformation continues to accelerate, the…
Voice AI: The CX Accelerator You Can’t Afford to Ignore
If the past few years have taught us anything, it’s…
Series B: We’re betting big on Voice AI – and you should too
It has been an amazing run for AI Rudder, with…
Top 5 Voice AI Implementation Challenges and How to Overcome Them
AI and automation have become widely popular in recent years,…
Quick Guide to Voice AI Adoption for your Business
How people use the internet and interact with businesses have…
The Rise of Voice AI Adoption in a Post-Pandemic World
“Siri, schedule an appointment with my dentist.” Talking into your…
Accelerating the Financial Services Industry with Voice AI
“We are experiencing higher than normal call volume to our…
5 Ways Voice AI is Transforming the Customer Experience
Think about the last thing you bought. Did you get…
How AI-powered Voice Assistants are Changing the Call Centre Landscape
Voice channels remain the primary way businesses and customers communicate…
How Businesses Can Build Consumer Trust with Voice AI
Customer experience is a crucial factor in building consumer trust….
How Conversational AI and Voice Assistants are Transforming the Enterprise
Artificial intelligence (AI) relying on voice commands to receive and…
How Voice AI Can Change the Course of the Great Resignation in Call Centres
It’s the topic on every employer’s mind: What can companies…
Should You Implement Conversational AI Into Your Workforce?
Having a human conversation with a machine has quietly moved…
CTO’s Guide to Voice AI Automation
With the pandemic and its effects persisting indefinitely, more and…
5 Conversational AI Trends and Predictions to Watch Out For in 2022
Ever since the young British polymath Alan Turing explored Artificial…
The Important Role of Voice AI in Digital Transformation
As Covid-19 continues to wage war on global economies, businesses…
Increase Your Call Centre Efficiency Tenfold through Voice AI
Whether they’re in retail, financial services, internet services, or logistics,…
Can Voice AI Replace Humans and Their Jobs?
Call and contact centres are extremely expensive to operate. These…
How does Voice AI Understand and Handle Languages and Accents?
There are an estimated 6,500 languages spoken in the world…
Chatbots vs Conversational AI: What’s The Difference?
Customer service and experience management used to be seen as…
On-Premise vs Cloud
Digital technologies are fundamentally changing how people and businesses work…
How does Voice AI achieve Personalisation?
What would you do if someone owes you money… for…
Can AI Talk Like a Human?
We pull back the curtains on how we build human-like voice capabilities at AI Rudder in four easy steps.
